![]() To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select Help on the menu bar and enter your query. ![]() Video: Change your Microsoft 365 password If your account has been blocked, see Unblock my account. If you think your has been hacked, see My account has been hacked. To know more about how to reset your password, see Reset a forgotten Microsoft account password. Go to the Recover your account page and follow the prompts. If you can't change your password using Options, contact your helpdesk.Tip: If your can't get the code by email or phone, you might be able to enter an email address that's different from the one you're trying to recover. Go to the Recover your account page and follow the prompts.Įnter your current password, enter your new password, and then select Save. ![]() For information about the password requirements for your account, contact your helpdesk.ĭepending on your mailbox settings, you might not be able change your password using the Options page. The requirements are set by your administrator. Most email accounts require a minimum number of characters or a minimum level of complexity for passwords. Use punctuation or other non-alphanumeric characters. ![]() ![]() Use a mix of capital and lowercase letters. Use a minimum of eight characters (your account might require more or less). To help make your password more secure, you can: Similarly, you also need to update the password in the settings of any other desktop email application you might be using (for example, Apple Mail or Mozilla Thunderbird). If you also connect to your account from a phone or a tablet, you also need to update the password in the settings on that device to match your new password. ![]()
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